Privacy Policy

At VapesLobby, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By accessing or using VapesLobby.com, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide our services efficiently, we may collect both personal and non-personal information.

Personal Information

When you place an order, register an account, subscribe to updates, or contact us, we may collect information such as:

Full Name
Email Address
Billing Address
Shipping Address
Phone Number
Order Information
Payment Details (processed securely by third-party payment providers)

Non-Personal Information

We may automatically collect certain technical and analytical data, including:

Browser Type
Device Information
IP Address
Approximate Geographic Location
Website Usage Data
Referral Sources
Cookie and Tracking Information

This information helps us understand how visitors use our website and improve overall performance.

How We Use Your Information

The information we collect may be used to:

Process and fulfill customer orders
Provide shipping updates and order notifications
Respond to customer inquiries and support requests
Improve website functionality and user experience
Personalize content and product recommendations
Send promotional emails and special offers (when subscribed)
Monitor and prevent fraud, abuse, or unauthorized activities
Meet legal and regulatory obligations

Payment Security

VapesLobby does not store complete credit card or payment information on its servers. All transactions are processed through secure third-party payment providers that use industry-standard encryption and comply with applicable payment security regulations, including PCI-DSS requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

Maintain shopping cart functionality
Remember account preferences
Analyze website traffic and performance
Improve marketing effectiveness
Deliver relevant advertisements

You can modify your browser settings to disable cookies; however, some features of the website may not function properly if cookies are disabled.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send information regarding:

Product launches
Promotions and discounts
Company updates
Special offers

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

VapesLobby does not sell or rent customer information to third parties for independent marketing purposes.

Sharing of Information

We may share your information only when necessary with trusted service providers that assist in operating our business, including:

Payment Processing Providers
Shipping and Delivery Partners
Website Analytics Providers
Marketing Service Providers
Fraud Prevention and Security Services

These partners are authorized to use your information solely for the services they provide on our behalf and are required to maintain appropriate security measures.

Data Retention

We retain customer information only for as long as necessary to:

Complete transactions
Provide customer support
Meet legal and regulatory requirements
Resolve disputes
Improve our services

If you would like your personal information removed, you may submit a request by contacting support@vapeslobby.com.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access personal information we maintain about you
Request corrections to inaccurate information
Request deletion of personal information
Restrict certain uses of your data
Withdraw consent for promotional communications

To exercise any of these rights, please contact us at support@vapeslobby.com.

Children’s Privacy

VapesLobby is intended exclusively for adults who are legally permitted to purchase vaping products. Our website and services are not directed toward individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that information has been submitted by an individual under the legal age requirement, we will take appropriate steps to remove that information.

Third-Party Links

Our website may contain links to third-party websites for informational or service-related purposes. VapesLobby is not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Policy Updates

We may modify this Privacy Policy periodically to reflect changes in business operations, technology, or legal requirements.

Any updates will be posted on this page, and the revised version will become effective immediately upon publication.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

VapesLobby Support Team

Email: support@vapeslobby.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)