Shipping & Processing Policy

At VapesLobby, we are committed to delivering your vaping products safely, efficiently, and on time. Please review our Shipping & Processing Policy before placing an order.

Order Processing

Orders are typically processed within 1–2 business days (Monday through Friday, excluding public holidays).

• Orders submitted after 2:00 PM (EST) will begin processing on the next business day.
• Processing times may be slightly longer during holidays, promotional events, or periods of high order volume.
• Once your order has been shipped, you will receive a confirmation email with your tracking details.

Estimated Shipping Times

Delivery times depend on your shipping destination and the service selected during checkout.

• Standard Shipping: 3–7 Business Days
• Expedited Shipping: 2–3 Business Days (available in select locations)

Please note that shipping estimates are not guaranteed and may vary due to carrier operations, severe weather, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated automatically during checkout based on factors such as:

• Delivery destination
• Shipping method selected
• Package weight and size

From time to time, VapesLobby may offer free shipping promotions or special delivery discounts. Please visit our website or subscribe to our newsletter for current offers.

Order Tracking

After your order has been dispatched, you will receive an email containing your tracking number.

You can also sign in to your VapesLobby account at any time to monitor your order status and shipping progress.

Shipping Restrictions

To comply with applicable federal, state, and local regulations, VapesLobby cannot ship vaping products to locations where such sales are restricted or prohibited.

If an order is placed with a shipping address in a restricted area, the order may be canceled and refunded in accordance with applicable laws.

At this time, VapesLobby ships only within the United States and does not offer international shipping.

Lost or Delayed Shipments

Although we work with reliable shipping carriers, delivery delays may occasionally occur due to circumstances beyond our control, including:

• Carrier service interruptions
• Severe weather
• High shipping volumes
• Incorrect customer-provided shipping information

If your package appears delayed or lost, we recommend contacting the shipping carrier first. If additional assistance is needed, our customer support team will be happy to help.

Damaged or Missing Products

If your order arrives with damaged items or missing products, please notify us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• Clear photographs of the package and damaged items (if applicable)
• A brief description of the issue

Our team will review your request and work toward an appropriate resolution as quickly as possible.

Shipping Address Accuracy

Please carefully review your shipping information before completing your purchase.

VapesLobby is not responsible for delays, failed deliveries, or lost packages resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

Contact Us

If you have any questions regarding shipping, order processing, or delivery, please contact us.

VapesLobby Support Team

Email: support@vapeslobby.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)